Privacy Policy

For your security, our web based ordering process utilizes the most up to date Secure Socket Layer (SSL) technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.

Last Modified: November 29, 2023

Introduction

Frog’s Leap® respects your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website frogsleap.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website;
• In email, text, and other electronic messages between you and this Website;
• When you make a purchase from us;
• When you join our mailing list or wine-club program;
• When you subscribe to our newsletters;
• When you sign up for our events and reserve tasting experiences; and
• When you engage with our social media platforms including, but not limited to, YouTube®, Facebook®, X, TikTok®, Pinterest®, Instagram® or LinkedIn®.

It does not apply to information collected by:

• Us offline or through any other means; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may choose not to use our Website. By accessing or using our Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, username, postal address, email address, telephone number, date of birth, and credit and/or debit card numbers (“personal information”); and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us; and
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided when you join our mailing list, wine-club program or make an online purchase. We may also ask you for information when you report a problem with our Website;
• Records and copies of your correspondence (including email addresses) if you contact us;
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns;
• Store information about your preferences, allowing us to customize our Website according to your individual interests;
• Speed up your searches; and
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Frog’s Leap, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill any other purpose for which you provide it;
• To notify you about changes to our Website or any products or services we offer or provide though it;
• In any other way we may describe when you provide the information; and/or
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. We do not sell your personal data to third parties.

Text Messages

You may receive text messages from us. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number, you knowingly consent to such communications from us. When you sign up to receive text messages, we will send you information about promotional offers and more. Any such communications you receive from us will be administered in accordance with your preferences and this policy. These messages may use information automatically collected based on your actions while on our Website. To the extent you voluntarily opt to have text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Frog’s Leap’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Frog’s Leap about our Website users is among the assets transferred;
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information; and/or
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes; and/or
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Frog’s Leap, our customers, or others.

Website Intended for Individuals 21 Years of Age and Above

Our Website is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any personal information from or about individuals under the age of 21. Do not join our mailing list or wine-club program if you are under the age of 21. If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age, we will take commercially reasonable efforts to delete such information from our database.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Offers from the Frog’s Leap. If you do not wish to have your email address and/or contact information used by Frog’s Leap to promote our own or third parties’ products or services, you can opt-out at any other time by sending us an email stating your request to ribbit@frogsleap.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Third-Party Links

The Website contains links to third-party sites that we think may be of interest to you. Links to such sites operate with privacy policies beyond the control of Frog’s Leap. Unless otherwise indicated, once you have left the Website, all use of information you provide is governed by the privacy policy of the operators of the third-party sites. Frog’s Leap is not responsible for any transactions that occur between you and a third-party site or social media account. If you choose to engage with third-party social media sites, then the personal information that you post, transmit, or otherwise make available on the social media platform may be viewed and/or used by third parties, and Frog’s Leap will have no control over such viewing and use. We do not control, and are not responsible for, any use of your information by or through any of the social media platforms. By linking to or engaging with any social media platform, you will be assuming the risk that the information you provide on that platform may be viewed and/or used by third parties for any purposes and agree that we have no control or responsibility for such third party viewing and uses.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted using Secure Socket Layer (SSL) technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

ribbit@frogsleap.com;  707-963-4704; and/or
P.O.Box 189 / 8815 Conn Creek Road, Rutherford, CA 94573-0189.